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Roller Skates, like shoes, fit everyone differently; no two feet are alike – even your own left and right!! Different manufacturers use different lasts to make their boots and different boot styles also use different lasts. Custom skates are non-returnable, and skates that don’t fit after waiting for production are disappointing to return and wait for a different size to show. Although we appreciate you buying skates through our online store, we strongly encourage that you have your foot measured by one of our competent staff who will select the correct size and fit for your foot shape and size. If you can’t visit our store be sure to contact us to ensure you are getting the right fit for your Roller Skates. We want nothing more than your skates to be the right size and comfortable to wear and enjoy. If you have any questions or want to be properly sized please contact us at [email protected]; we would be more than happy to help you.