What to expect ENTRY:

Upon entry, we will ask if you have filled out your waiver by asking your name and checking our database.  You may fill this out in advance easily by following the links at the bottom of this page.

Once we have your waiver confirmed, we ask for the admission fee and rental skates (if required).

IN and OUT privileges are granted to those that ask for a wrist band upon entry. If you forget, please ask before leaving for a wrist band.

If you are in need of rental skates, we will provide you with a ticket to take to the rental counter.  Provide the RRInc staff with your rental ticket and shoes, in exchange for your rental skates. 

You can try your skates on by sitting on the benches and chairs provided, or enjoy our lounge corner.

You are responsible for what you bring into the facility. We ask that you kindly not leave your belongings where they can be tripped on, or prevent someone from having a seat.  Lockers are not available. We recommend Fanny packs or similar on your person.

What to expect FLOOR:

The floor is concrete.  We have sealed the floor which has made it grippy.  Over time that will change and some slide will return.  Harder wheels will provide some slide, softer wheels will require you to pick your feet up more, and more effort to roll faster.

What to expect CONCESSIONS:

We offer slushies, bottled water, energy drinks, and various soda pop.  There is also a refrigerated water fountain available in the hall to the washrooms.  For food we are offering soft pretzels, Dippin’ Dots ice cream, popcorn, candy bars, and  “Kicked in the Candy” freeze dried candy.

What to expect PRO SHOP : We moved the entire contents of our Stratford store to Kitchener while we are offering the pro shop there, so expect all the accessories, skates and general comforts of our customer care to be offered.  Our pro shop will be open during all skate sessions.

What to expect MUSIC:

Toonie Tuesday: Mature (40+) session will be played from a playlist.  DJ will play a variety of genres.  70’s through to today’s music during the late session.

Throwback Thursday: 18+: DJ will throw it back to vintage times and get you in the feels through your wheels! 

Fresh Friday: DJ will keep things fresh with new tunes made for roller skating, or songs that just don’t get air, and deserve it.  

Social Saturday: DJ will fill the house with either a planned theme (see dates to come), or a variety of beats sure to keep you rollin’!

Spin-Back Sunday: Early session playlist. DJ will play all the classic roller skate tunes for the late session.

If there is no theme night, expect a wide variety of different genres and decades in music to appease the crowd that is present.  If you have an expectation during the evening (eg. a birthday celebration), please reach out ahead of time and this will be considered.  NOTE: If a song will clear the floor, it will not be played.  The DJ’s job is to keep as many people on the floor as long as possible.  If you are not fond of a song, we recommend taking a hydration break.  Let’s keep the vibe positive!  The DJ will surely play something that doesn’t toot your horn, and that’s ok.  That would be impossible to expect.  

What to expect PARKING:

Parking will not be an issue.  The Boardwalk is a top-rated destination for retail shoppers, and there is plenty of free parking available.

What to expect TRANSIT:

The Boardwalk Connecting Routes are 202, 204, 1, 4, 5, 13, 20, 29, 77. 

FREQUENTLY ASKED QUESTIONS

May I book out the rink for my birthday party?

• We ask that you come celebrate your birthday during public skates.  Here at this temporary location we do not have party rooms, and no outside food or drinks are permitted
• Let us know your child’s name, age and 1 song they would love to hear (check the theme and try to keep the request in that theme)
• Snack bar is open during each public session
• We recommend having each participant sign their waiver, and the parent in charge has all emergency contact numbers with them.
• All participants under 18 must wear a helmet (any kind will suffice)

Do you have discounts for groups?

• No, however you can save money by coming to our afternoon weekend sessions on Saturday and or Sunday and utilize our family rate $55 for 4 people, and additional participants are $13 thereafter.

If I have a party of 10, will you have enough rental skates to serve us?

• Yes, we have almost 300 pairs of skates.  We rarely run out of sizes at any of our events, but if we do, someone might be without skates for 10 minutes at most.

I call, but there is no answer.

• When we are open, we are active on the floor where the volume is fairly loud.  Taking calls at this time is very challenging.  If we are able to answer in a quite space, we will.  We recommend emailing us [email protected].
• If you call us on Monday, we are closed and do not answer calls on this day.

May I use my inline skates?

• Yes

Do you rent out inline skates?

• No, only roller skates.

Can I come and watch my family skate?

• We ask that spectators also pay admission as we count you as taking up space.  
• Exception is made for parent or guarding watching their child.

Why can’t I just watch?

• We prefer people to pay admission mostly so that items don’t go missing from random strangers roaming and not skating, and also we don’t want to fill our space with non skaters.  Thank you for supporting our business.
• Being mostly all ages, we want to protect and keep those here to have fun – safe.  Safe from those just watching them.  It’s generally kind of creepy.

What is QuadFit?

• Dance moves are broken down into smaller increments, and drilled out to learn balance, and counter balance.  These things combined with muscle improvement where needed for sustaining a long-lasting love for roller skating. QuadFit is fitness on roller skates, and geared for those 14 and older.  Repetition is key so dress lightly, bring a bottle of water and wear as much gear that will help you try new things.  Welcome to QuadFit!  (1 class every Saturday at 2:30-3:30 and Wednesday night 7:30-8:30pm. More information is available on the class description.

Why are you only here for a short time?

• We have a short term lease as that is how long this location is available for.  The next tennant will move in after we vacate

Where will you go next?

• We are headed back to Downtown Kitchener in September on Friday nights (outside Carl Zehr Square)
• After that, Phil and Elaine plan on taking a short break and continue to plan our full time rink in the KW area.  We are tired of moving too, and ready to lock in.  Are you ready?